Shipping policy
Free Shipping
We are pleased to offer FREE shipping on all orders within South Africa.
Order Processing
All orders are processed within 1–5 business days after payment has been received and confirmed. Once your order has been processed, you will receive a confirmation email with tracking information when available.
Shipping Times
As our products are sourced from international suppliers, delivery times may vary.
Estimated delivery times:
- South Africa: 10–25 business days
- Remote or outlying areas: Up to 30 business days
Please note that delivery estimates are not guaranteed and may be affected by customs processing, public holidays, weather conditions, courier delays, or other unforeseen circumstances.
Order Tracking
Tracking information will be provided when available. Please allow a few days after shipment for tracking updates to appear.
Delivery Delays
While we work hard to ensure timely delivery, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Art Blanket cannot be held responsible for orders delayed or lost due to incorrect or incomplete address information.
Lost or Damaged Orders
If your order arrives damaged or has not arrived within the expected delivery timeframe, please contact us. We will investigate the matter and work toward a suitable resolution.
Contact Us
For any shipping-related questions, please contact our support team. We are always happy to help.